Condiciones de Uso Gloria - WISE
Gloria AI® – Terms of Service
Effective Date: April 13, 2026
Welcome to Gloria AI®. These Terms of Service (the “Terms”) govern your access to and use of the Gloria AI® website, platform, software, tools, features, and related services made available by GLORIA AI TECH, CORP., a Florida corporation with its principal business address at 1122 SW 87TH AVE, MIAMI, FL 33174 (collectively, the “Platform”).
For purposes of these Terms, “Gloria AI®,” “Gloria,” “we,” “our,” and “us” refer to GLORIA AI TECH, CORP. For purposes of these Terms, “User,” “you,” and “your” refer to any individual or entity that accesses or uses the Platform, including any business customer, representative, employee, contractor, or authorized end user acting on behalf of such individual or entity.
These Terms apply to your use of the Platform, including any services, subscriptions, software functionalities, AI agent tools, integrations, content features, and related offerings that we may make available from time to time. Our Privacy Policy explains how we collect, use, and protect personal information in connection with the Platform and is incorporated into these Terms by reference.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform.
1. Eligibility, Accounts, and Communications
The Platform is intended for use by individuals who are at least eighteen (18) years old and who have the legal capacity to enter into binding agreements. If you are accessing or using the Platform on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.
To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, complete, and current information at all times and to keep such information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must promptly notify us of any unauthorized access to or use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that contain inaccurate, misleading, incomplete, or outdated information, or that are used in violation of these Terms.
By creating an account or otherwise using the Platform, you agree that we may send you service-related communications, including notices regarding your account, security alerts, password resets, billing matters, subscription updates, technical notices, and other administrative communications necessary for the operation of the Platform.
Where permitted by applicable law, we may also send you marketing or promotional communications related to the Platform and our services. You may opt out of receiving marketing communications at any time by using the unsubscribe link included in such communications or by contacting us directly.
2. Purchases, Subscriptions, Free Trial, Fee Changes, and Refunds
Certain features or services made available through the Platform may require payment. By making a purchase through the Platform, you agree to provide current, complete, and accurate billing and payment information and represent and warrant that you are authorized to use the payment method submitted.
Payments may be processed through authorized third-party payment service providers. By submitting payment information, you authorize us and our payment processors to charge the applicable fees, taxes, and other amounts due in connection with your use of the Platform and the selected services.
Unless otherwise stated, all prices are listed in U.S. Dollars (USD). We reserve the right to determine pricing, correct pricing errors, modify fees, and update available plans or billing structures at any time, subject to applicable law and any notice requirements set forth in these Terms or required by law.
Certain paid services may be offered on a recurring subscription basis (“Subscriptions”). Subscriptions will be billed in advance on a recurring billing cycle disclosed at the time of purchase and will automatically renew unless canceled before the next renewal date. You may cancel your Subscription through your account settings, if available, or by contacting us using the contact information provided in these Terms. Cancellation will take effect at the end of the then-current billing period unless otherwise stated.
We may, in our discretion, offer free trials or promotional access to certain paid services. Unless otherwise stated at the time of the offer, free trials may automatically convert into a paid Subscription at the end of the trial period unless canceled before renewal. We reserve the right to modify, withdraw, or limit free trial offers at any time, including in cases of suspected abuse or misuse.
If automatic payment fails, we may suspend or terminate access to the applicable paid services until payment is successfully processed. We may also issue invoices or request alternative payment arrangements where appropriate.
Consumers may request a refund within fifteen (15) days from the original purchase date by contacting us and providing the reason for the request. Refund requests will be reviewed in good faith and, where applicable, approved refunds may be issued in full or on a prorated basis depending on the nature of the services purchased and the extent to which such services have already been used or made available. Approved refunds will be issued to the original payment method used for the transaction. Unless otherwise expressly agreed in writing, purchases made by business customers, companies, or other commercial entities are non-refundable.
Subscription cancellations prevent future renewals but do not automatically entitle the user to a refund for the current billing period, except where required by applicable law, expressly stated otherwise in these Terms, or otherwise agreed in writing by the parties.
Notwithstanding the foregoing, any different refund, cancellation, billing, or commercial terms expressly agreed in writing between the parties shall prevail over this Section to the extent of any inconsistency.
3. License, User Content, and AI Agent Features
Subject to your compliance with these Terms and any applicable payment obligations, Gloria AI® grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Platform solely for your internal business or personal use, as applicable, and only in accordance with these Terms.
Except as expressly permitted under these Terms or by applicable law, you may not: (i) copy, reproduce, modify, distribute, sell, lease, sublicense, or otherwise exploit the Platform; (ii) reverse engineer, decompile, disassemble, attempt to derive source code from, or create derivative works based on the Platform; (iii) access or use the Platform for the purpose of building or supporting a competing product or service; (iv) remove, alter, or obscure any copyright, trademark, or other proprietary rights notices; or (v) use the Platform in any manner that violates applicable law or these Terms.
The Platform may allow you to upload, submit, connect, store, transmit, generate, or otherwise make available content, data, prompts, documents, files, branding materials, media, knowledge base materials, and other information (“User Content”). You retain ownership of your User Content, subject to any rights granted by you under these Terms.
By submitting or making User Content available through the Platform, you grant Gloria AI® a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, adapt, and otherwise use such User Content solely as necessary to operate, provide, maintain, support, improve, and secure the Platform and the services requested by you.
You represent and warrant that you own or have obtained all rights, licenses, consents, and permissions necessary to use and provide the User Content through the Platform, and that such User Content, and our permitted use of it, will not violate any applicable law, intellectual property right, privacy right, publicity right, contractual obligation, or other right of any third party.
To the extent the Platform includes features involving branded AI agents, automation workflows, voice, image, likeness, avatar-related functionalities, or similar personalized tools, you are solely responsible for ensuring that you have obtained all necessary rights, notices, and consents from any relevant individual or third party before submitting or using such materials through the Platform.
We may monitor, review, remove, disable, or restrict access to User Content where reasonably necessary to operate the Platform, enforce these Terms, comply with applicable law, respond to third-party claims, or protect the rights, safety, integrity, or security of Gloria AI®, its users, or others.
You are solely responsible for maintaining backup copies of your User Content, and we are not responsible for any loss, deletion, corruption, or failure to store any User Content, except to the extent required by applicable law.
4. Acceptable Use
You may use the Platform only in compliance with these Terms, any applicable written agreement between the parties, and all applicable laws, rules, and regulations. You may not use, access, or permit the use of the Platform in any manner that is unlawful, fraudulent, deceptive, abusive, harmful, or that interferes with the operation, security, or integrity of the Platform.
Without limiting the foregoing, you may not:
- use the Platform in violation of any applicable local, state, federal, or international law or regulation;
- infringe, misappropriate, or otherwise violate the intellectual property, privacy, publicity, contractual, or other rights of any person or entity;
- use the Platform to store, process, generate, distribute, or transmit unlawful, defamatory, obscene, harassing, discriminatory, infringing, misleading, or abusive content;
- use the Platform to exploit, harm, or attempt to exploit or harm minors;
- transmit spam, unsolicited communications, fraudulent messages, or other unauthorized commercial communications;
- upload, submit, or use content for which you do not have all necessary rights, licenses, consents, and permissions;
- use the Platform to develop, train, improve, benchmark, or support a competing product or service, except as expressly authorized in writing;
- interfere with, disrupt, or attempt to gain unauthorized access to the Platform, its systems, networks, servers, or related infrastructure;
- use any robot, scraper, crawler, spider, or other automated means to access or interact with the Platform except through authorized tools or interfaces we make available;
- introduce malware, viruses, malicious code, or other harmful materials into the Platform;
- impersonate any person or entity or misrepresent your affiliation, identity, or authority; or
- use the Platform in any manner that could damage, disable, overburden, or impair the Platform or its users.
If the Platform includes features involving voice, image, likeness, avatar, communication, or external integrations, you remain solely responsible for ensuring that your use of such features complies with all applicable laws, industry rules, third-party platform policies, and required consents or authorizations.
Users are solely responsible for obtaining all legally required consents before sending or automating communications through email, SMS, WhatsApp, phone calls, web chat, APIs, or third-party integrations. Users may not use the Platform to send unsolicited communications, spam, or messages that violate applicable telecommunications, privacy, consumer protection, anti-spam, or marketing laws.
We reserve the right to investigate suspected violations of this Section and to suspend, restrict, remove, or terminate access to the Platform where reasonably necessary to enforce these Terms, protect the Platform or its users, comply with applicable law, or respond to actual or potential misuse.
5. Confidentiality, Feedback, and Third-Party Services
Each party may receive or have access to non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential based on its nature and the circumstances of disclosure (“Confidential Information”). Confidential Information may include business information, technical information, product information, pricing, customer information, security-related information, and other non-public materials disclosed in connection with the Platform or the relationship between the parties.
Each party agrees to use the other party’s Confidential Information solely as necessary to perform its obligations or exercise its rights under these Terms and not to disclose such Confidential Information to any third party except to its employees, contractors, professional advisors, or service providers who have a need to know such information and who are bound by confidentiality obligations at least as protective as those set forth herein.
The confidentiality obligations in this Section shall not apply to information that: (i) is or becomes publicly available without breach of these Terms; (ii) was lawfully known to the receiving party without confidentiality obligation before disclosure; (iii) is lawfully received from a third party without confidentiality restriction; or (iv) is independently developed without use of or reference to the disclosing party’s Confidential Information.
If disclosure of Confidential Information is required by applicable law, regulation, court order, or governmental authority, the receiving party may disclose only the portion legally required, provided that, where legally permitted, it gives prior notice to the party that originally disclosed such Confidential Information and reasonably cooperates, at such party’s expense, in any effort to limit, challenge, or protect against such disclosure.
If you submit ideas, suggestions, comments, feedback, or proposals regarding the Platform or our services (“Feedback”), you agree that we may use such Feedback without restriction or obligation to you, and without compensation, acknowledgment, or confidentiality obligation, provided that we will not identify you publicly in connection with such Feedback unless you separately agree.
The Platform may include integrations with, connections to, or links to third-party websites, applications, services, content, or tools. We do not control and are not responsible for the availability, content, policies, security, or practices of any third-party services. Your use of third-party services is subject to the applicable third-party terms, conditions, and policies, and you are solely responsible for reviewing and complying with them.
6. Disclaimers, Limitation of Liability, and Indemnification
The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Gloria AI® disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing, usage, or trade practice.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of harmful components, or that any content, output, result, or functionality made available through the Platform will be accurate, complete, reliable, or suitable for your particular needs. You acknowledge that outputs generated or supported by AI systems may be probabilistic in nature and may contain inaccuracies, omissions, or unintended results, and that you are solely responsible for reviewing and evaluating any such output before relying on or using it.
To the fullest extent permitted by applicable law, Gloria AI® shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, business opportunities, goodwill, anticipated savings, data, or business interruption, arising out of or relating to the Platform, these Terms, or your use of or inability to use the Platform, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of Gloria AI® arising out of or relating to the Platform, these Terms, or any related claim shall not exceed the lesser of: (i) the total amount paid by you to Gloria AI® for the specific service giving rise to the claim during the two (2) months immediately preceding the event giving rise to the claim; or (ii) five hundred U.S. dollars (US$500.00).
Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless Gloria AI®, GLORIA AI TECH, CORP., and their respective officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (i) your use of the Platform; (ii) your User Content; (iii) your violation of these Terms; (iv) your violation of any applicable law or regulation; or (v) your infringement or misappropriation of any third-party right, including any intellectual property, privacy, publicity, or contractual right.
7. Termination, Governing Law, Changes to the Platform and Terms, and Contact
We reserve the right to suspend, restrict, or terminate your access to all or any part of the Platform, with or without notice, if we reasonably believe that you have violated these Terms, applicable law, or any other applicable agreement with us, or if your use of the Platform creates risk, potential liability, security concerns, or disruption to the Platform or other users.
You may stop using the Platform at any time. If you cancel a paid Subscription, such cancellation will prevent future renewals but will not affect charges already incurred or, unless otherwise expressly stated, entitle you to a refund except as provided in these Terms, required by applicable law, or otherwise agreed in writing by the parties.
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the relationship between the parties, including any non-contractual dispute or claim, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. The state and federal courts located in Florida shall have exclusive jurisdiction over any such dispute, claim, or controversy, and each party irrevocably submits to the personal jurisdiction and venue of such courts.
We reserve the right to modify, suspend, discontinue, or update the Platform, in whole or in part, at any time, with or without notice, subject to applicable law.
We may update or modify these Terms from time to time by posting the revised version on the Platform or otherwise making it available through appropriate means. Unless a different effective date is expressly stated, any such changes shall become effective upon posting. Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of the updated Terms.
If you have any questions, comments, notices, or requests regarding these Terms or the Platform, you may contact us at:
GLORIA AI TECH, CORP.
1122 SW 87TH AVE
MIAMI, FL 33174
Email: [email protected]
Translations. These Terms of Service may be translated into different languages for convenience; however, in the event of any conflict, inconsistency, ambiguity, or discrepancy between any translated version and the English version, the English version shall prevail.