Política de Privacidad Gloria - WISE
Gloria AI® – Privacy Policy
Effective Date: April 13, 2026
Thank you for choosing Gloria AI®, a software platform that enables businesses to build branded AI agents with code, state, tools, and knowledge, and to automate support, qualification, onboarding, and internal workflows (the “Platform”). This Privacy Policy explains how GLORIA AI TECH, CORP., a Florida corporation with its principal business address at 1122 SW 87TH AVE MIAMI, FL 33174, collects, uses, discloses, and safeguards personal information in connection with the use of the Platform and related services.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
1. Information We Collect
We may collect personal information from businesses, business representatives, end users, and individuals who access or use the Platform, including the following categories of information (collectively, “Personal Information”):
- company name, business name, or individual name;
- business-related information, including industry, trade name, brand name, products, and services;
- contact information, such as business address, billing address, email address, telephone number, and other communication details provided to us;
- website URLs or other digital assets submitted for the purpose of enabling the Platform to provide contextualized services and related functionality;
- company location information, including country, city, and state;
- contact person details, including first name, last name, email address, and phone number;
- account and login credentials, including username, email address, and password;
- information submitted through the Platform, including text, prompts, documents, files, knowledge base materials, and other content uploaded, connected, or generated in connection with the services;
- transaction-related information, such as subscription details, billing information, and payment status; and
- any other information reasonably necessary for the operation of the Platform, the provision of services, compliance purposes, or customer support.
To the extent payments are processed through the Platform or in connection with our services, payment card and financial information is processed by authorized third-party payment processors in accordance with their own privacy and security practices. We do not store full payment card numbers or complete card authentication data on our own servers, except to the extent that limited payment-related information is provided to us by our payment processors for transaction confirmation, billing administration, fraud prevention, or compliance purposes.
We may also automatically collect certain technical and usage information when you interact with the Platform, such as IP address, browser type, device information, operating system, usage logs, access times, and navigation behavior, for purposes related to operating, securing, maintaining, and improving the Platform..
2. How We Use Information
We may use Personal Information for the following purposes:
- to provide, operate, maintain, and improve the Platform and related services;
- to configure, support, and manage branded AI agents, workflows, and related functionalities;
- to respond to inquiries, provide customer support, and communicate with users regarding the Platform;
- to process subscriptions, billing, and other transactions related to our services;
- to monitor usage, analyze trends, and improve performance, functionality, and user experience;
- to protect the security, integrity, and reliability of the Platform;
- to detect, prevent, or investigate fraud, misuse, unauthorized access, or other unlawful activity;
- to enforce our terms, policies, and other contractual rights;
- to comply with applicable legal, regulatory, tax, accounting, or reporting obligations; and
- to carry out any other purpose disclosed at the time the information is collected or as otherwise permitted by applicable law.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to operate, maintain, and improve the Platform, remember user preferences, enhance functionality, analyze usage, and support security and performance.
These technologies may include strictly necessary cookies, performance or analytics cookies, and functionality cookies. Some cookies may be placed by third-party service providers acting on our behalf or supporting certain features of the Platform.
You may be able to control or disable cookies through your browser or device settings; however, doing so may affect the availability, functionality, or performance of certain features of the Platform.
By using the Platform, you acknowledge that cookies and similar technologies may be used as described in this Privacy Policy.
4. Sharing of Information
We may share Personal Information with third-party service providers, contractors, and partners that assist us in operating the Platform, providing related services, processing payments, hosting infrastructure, storing data, performing analytics, delivering communications, or supporting security, compliance, and customer support functions.
We may also disclose Personal Information when necessary to comply with applicable law, regulation, legal process, governmental request, or enforceable authority requirement, or when we believe in good faith that such disclosure is necessary to protect our rights, property, users, or the public.
In connection with a merger, acquisition, corporate reorganization, financing transaction, sale of assets, or similar business event, Personal Information may be disclosed or transferred as part of the applicable transaction, subject to appropriate confidentiality and legal safeguards.
We do not disclose Personal Information to third parties except as described in this Privacy Policy.
5. AI Agent Personalization and User Content
If you choose to use features that allow the creation, configuration, training, or personalization of AI agents through the Platform, you acknowledge and agree that we may process the information, content, materials, and inputs that you upload, connect, submit, or otherwise make available for that purpose.
Such content may include text, documents, files, prompts, knowledge base materials, branding assets, voice data, images, audiovisual materials, or other information necessary to configure, operate, and improve the functionality of the AI agents and related workflows requested by you.
You represent and warrant that you have all necessary rights, authorizations, and permissions to provide any content or personal data made available through the Platform, including any information relating to third parties, and that such use does not violate any applicable law, contractual restriction, intellectual property right, privacy right, publicity right, or other third-party right.
To the extent the Platform enables features involving voice, image, likeness, avatar creation, or similar personalized functionalities, you are solely responsible for ensuring that all necessary consents, permissions, and authorizations have been obtained from the relevant individual(s) before submitting such content through the Platform.
6. International Transfers, Data Security, and User Rights
Your information may be processed and stored in the United States and in other jurisdictions where we or our service providers operate. By using the Platform, you acknowledge that your information may be transferred to and processed outside your country of residence, subject to applicable legal safeguards where required by law.
We implement reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or objection to the processing of your Personal Information, as well as the right to request data portability, where applicable. You may also have the right to withdraw consent where processing is based on consent.
To exercise any applicable privacy rights, you may contact us using the contact information provided in this Privacy Policy. We may request information necessary to verify your identity before responding to your request.
7. Children, Updates to this Privacy Policy, and Contact
The Platform is not directed to children under the age of thirteen (13), and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information in accordance with applicable law.
We may update or modify this Privacy Policy from time to time. Any changes will become effective upon posting the updated version on the Platform or otherwise making it available through appropriate means. Your continued use of the Platform after any such update constitutes your acknowledgment of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, you may contact us at:
GLORIA AI TECH, CORP.
1122 SW 87TH AVE
MIAMI, FL 33174
Email: [email protected]
Translations. This Privacy Policy may be translated into different languages for convenience; however, in the event of any conflict, inconsistency, ambiguity, or discrepancy between any translated version and the English version, the English version shall prevail.
